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Delete your account.

You can delete your account yourself at any time. It takes a minute and cannot be undone.

On the website

  1. Sign in.
  2. Open Settings.
  3. Choose Delete my account and confirm.

In the Explore KC app

  1. Open the You tab and sign in if you are not already.
  2. Choose Delete my account.
  3. Type DELETE to confirm.

If you can’t sign in

Email ExploreKCtogether@gmail.com from the address on the account and ask us to delete it. We delete it within 30 days and write back when it is done.

What is removed

Your profile, saved dates, Scrapbook, ratings, Passport progress, partner link, the Plan Together sessions you started and every photo you uploaded. Usage counts and feedback sent from the device you delete it on are removed too.

Usage counts and feedback are not tied to your account, so ones sent from other devices cannot be found and removed. Our database provider keeps backups, and deleted data can stay in them for a short time. Saved dates kept only on a phone or in a browser stay there until you clear them.

More detail is on the Privacy page.